Frequently Asked Questions

Your Questions Answered

FAQs

Frequently Asked Questions

Orders & Payments

1. What payment methods do you accept?

We accept Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, and other secure payment options.

2. Can I modify or cancel my order after placing it?

Orders are processed quickly. If you need to modify or cancel, please contact us within 12 hours of placing your order.

Shipping & Delivery

1. How long does delivery take?

Orders are processed within 1-3 business days. Shipping typically takes 7-15 business days, depending on the courier.

2. Can I track my order?

Yes! Once your order ships, you’ll receive an email with a tracking number to monitor your delivery status.

Returns & Warranty

1. Can I return or exchange a product?

We offer a 14-day hassle-free return and exchange policy. Items must be in new condition with original packaging. Please check our return policy for details.

2. What if I receive a damaged item?

If your item arrives damaged, please contact us within 48 hours with photos or videos of the issue. We’ll assist you as soon as possible.